Master Certificate in Human-Centred Learning

Transforming the ways human learn, work, grow, and play

Program Description

Education is an integral part of everyday interactions for Learning & Development at Workplace (L&D) professionals who work with customers, students, colleagues, or clients directly and indirectly. For L&D professionals, applying effective and efficient education methods can advance not only the immediate practice of learners but also longer-term student experience and outcome.

For L&D professionals in various industries, having both the industry knowledge and pedagogical proficiency improves knowledge transfer and translation that may directly impact organizational learning outcomes. 

The Certificate in Human-Centred Learning provides the foundational concepts and application of Learner-Centered Learning (Heutagogy) in L&D and is suitable for professionals who want to enhance their skills in designing, facilitating, and evaluating learning and learner experiences. Each course addresses the fundamentals of teaching and learning competencies as defined by the Institute for Performance and Learning (I4PL). This series presents a balance of theory, practice and application to create an interactive learning space for the participants. 

 
 

Foundation of Adult Learning & Workplace Education

Course 1 (ALW110)

 

Pre-requisite Course

This course is a foundation for all modules of the program as it provides both practical and theoretical orientation to heutagogical approaches to adult learning and workplace education in the 21-century workplace. You will have an overview of Pedagogy-Andragogy-Heutagogy spectrum and related best practices for designing and delivering workplace learning that support knowledge construction and retention, and learning translation and transfer on the job whether you are working with students, colleagues, customers, and clients ranging from one-to-one engagement to whole-organization strategy. It is strongly recommended that you bring your own project that you want to build throughout the program.

Adult Learning Principles and Practices

Course 2 (ALW100)

This course is designed based on heutagogical practices for adult learning. It provides both practical and theoretical orientation to traditional and modern approaches to adult learning concepts and practices as they apply to workplace education. You will have an overview of learning styles, learner agency, relational learning as well as related best practices to support workplace learning. The concepts and practices in this course will include transfer of knowledge to on the job application, whether you are working with students, colleagues, customers, and clients ranging from one-to-one engagement to larger whole-organization strategy. After the foundation course, it is encouraged that you continue to use the program you have begun working with.

Assessing and Evaluating Learning, Outcomes, and Effectiveness

Course 3 (ALW200)

This course is specifically designed for professionals who will be conducting assessment and evaluation of learning, outcomes, and effectiveness of adult learning and workplace education. Starting with the overview of various tools, strategies, and evidence-based models in assessing and evaluating performance needs, you will learn how to collaboratively align learners’ needs and motivation with workplace performance expectations and business results. You will engage in peer-consultation to enhance your own project(s) using various relational and dialogic interventions: guided questionnaires, pre and post assessments for learning needs and performance gaps, and designing customized templates for your own use.

Applications in Workplace Learning Designs

Course 4 (ALW300)

This course will introduce a methodology for designing performance-based curricula, the “what” that needs to be included in sound learning design. You will practice constructing learning objectives based on the identified performance expectations. Based on the learning objectives, you will design the learning map supported by appropriate methods and modalities. Designing a learner-centred curriculum to engage the learner will be a key focus of the course as you engage in a peer-consultation to prototype and experiment curriculum components that can be implemented. We also need to think about how we will engage the learner in the learning process. What channels and materials will support their learning process further? How do we create a learning environment where learners can participate fully? This course also addresses “how” we can modify instruction strategies to optimize learning experiences for the learner in the modern workplace. You will be working in small groups to consider various options for learning delivery and evaluation that will support implementation and learning integration on the job.

Learning Facilitation and Teaching Methodology

Course 5 (ALW400)

As in its literal meaning, a facilitator is someone that makes learning “easier”. As a facilitator in “teaching moments”, how do you engage your learner to make the learning stick? This course will introduce useful facilitation strategies that you can use including process facilitation, storytelling, virtual techniques and asking questions effectively. You will engage in facilitating a small group activity, and the session may be recorded for your reflective analysis report at the end,  and you will be provided with appreciative feedback from peers.

FAQs

Location

47 Queen’s Park Crescent East
Toronto, Ontario M5S2C3

Hours
Virtual Office Hours
Mon - Sat (8am-8pm EST)

Phone
+1 (647) 494-5800